Workflow: Manual Zendesk Automation

Workflow Details

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{
    "id": 23,
    "name": "Zendesk-to-slack",
    "nodes": [
        {
            "name": "On clicking 'execute'",
            "type": "n8n-nodes-base.manualTrigger",
            "position": [
                360,
                350
            ],
            "parameters": [],
            "typeVersion": 1
        },
        {
            "name": "Cron",
            "type": "n8n-nodes-base.cron",
            "color": "#068906",
            "position": [
                360,
                560
            ],
            "parameters": {
                "triggerTimes": {
                    "item": [
                        {
                            "hour": 16,
                            "minute": 30
                        }
                    ]
                }
            },
            "typeVersion": 1
        },
        {
            "name": "Function",
            "type": "n8n-nodes-base.function",
            "position": [
                690,
                460
            ],
            "parameters": {
                "functionCode": "\/\/ Create our Slack message\n\/\/ This will output a list of Ticket URLs with the status and the subject\n\/\/ 12345 [STATUS] - Ticket Subject\nlet message = \"*Unassigned Tickets*\\n\\n\";\n\n\/\/ Loop the input items\nfor (item of items) {\n  \/\/ Append the ticket information to the message\n  message += \"*<\" + item.json.url.replace(\"api\/v2\",\"agent\").replace(\".json\",\"\") + \"|\" + item.json.id + \">* [\" + item.json.status.toUpperCase() + \"] - \" + item.json.subject + \"\\n\"; \n}\n\n\/\/ Return our message\nreturn [{json: {message}}];"
            },
            "typeVersion": 1
        },
        {
            "name": "Slack",
            "type": "n8n-nodes-base.slack",
            "position": [
                870,
                460
            ],
            "parameters": {
                "text": "={{$json[\"message\"]}}",
                "channel": "jarvis-test",
                "attachments": [],
                "otherOptions": []
            },
            "credentials": {
                "slackApi": {
                    "id": "2",
                    "name": "Slack"
                }
            },
            "typeVersion": 1
        },
        {
            "name": "Zendesk",
            "type": "n8n-nodes-base.zendesk",
            "position": [
                510,
                460
            ],
            "parameters": {
                "options": {
                    "query": "assignee:none status<pending"
                },
                "operation": "getAll",
                "returnAll": true
            },
            "credentials": {
                "zendeskApi": {
                    "id": "1",
                    "name": "Zendesk"
                }
            },
            "typeVersion": 1
        }
    ],
    "active": false,
    "settings": [],
    "connections": {
        "Cron": {
            "main": [
                [
                    {
                        "node": "Zendesk",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Zendesk": {
            "main": [
                [
                    {
                        "node": "Function",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Function": {
            "main": [
                [
                    {
                        "node": "Slack",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "On clicking 'execute'": {
            "main": [
                [
                    {
                        "node": "Zendesk",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        }
    }
}
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