Workflow: Zendesk Asana Create

Workflow Details

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{
    "meta": {
        "instanceId": "237600ca44303ce91fa31ee72babcdc8493f55ee2c0e8aa2b78b3b4ce6f70bd9"
    },
    "nodes": [
        {
            "id": "1c041974-2a1f-4464-be3e-70b8a700f40d",
            "name": "Get ticket",
            "type": "n8n-nodes-base.zendesk",
            "position": [
                460,
                480
            ],
            "parameters": {
                "id": "={{$node[\"On new Zendesk ticket\"].json[\"body\"][\"id\"]}}",
                "operation": "get"
            },
            "credentials": {
                "zendeskApi": {
                    "id": "24",
                    "name": "[UPDATE ME]"
                }
            },
            "typeVersion": 1
        },
        {
            "id": "a4a05b2a-2382-44af-8226-a2c60bee1ce3",
            "name": "Create task",
            "type": "n8n-nodes-base.asana",
            "position": [
                1000,
                580
            ],
            "parameters": {
                "name": "={{$node[\"Get ticket\"].json[\"subject\"]}}",
                "workspace": "1177253494675264",
                "otherProperties": {
                    "assignee": "1202718619090236",
                    "assignee_status": "inbox"
                }
            },
            "credentials": {
                "asanaApi": {
                    "id": "8",
                    "name": "[UPDATE ME]"
                }
            },
            "typeVersion": 1
        },
        {
            "id": "55128ee9-9210-4341-bf9a-2e4ea415b668",
            "name": "IF",
            "type": "n8n-nodes-base.if",
            "position": [
                820,
                480
            ],
            "parameters": {
                "conditions": {
                    "string": [
                        {
                            "value1": "={{$node[\"Determine\"].json[\"Asana GID\"]}}",
                            "operation": "isNotEmpty"
                        }
                    ]
                }
            },
            "typeVersion": 1
        },
        {
            "id": "6319045c-7df8-4031-b738-835f8fe12d06",
            "name": "Update ticket",
            "type": "n8n-nodes-base.zendesk",
            "notes": "Update the Zendesk ticket by adding the Jira issue key to the \"Jira Issue Key\" field.",
            "position": [
                1180,
                580
            ],
            "parameters": {
                "id": "={{$node[\"On new Zendesk ticket\"].json[\"body\"][\"id\"]}}",
                "operation": "update",
                "updateFields": {
                    "customFieldsUi": {
                        "customFieldsValues": [
                            {
                                "id": 6707064637597,
                                "value": "={{$node[\"Create task\"].json[\"gid\"]}}"
                            }
                        ]
                    }
                }
            },
            "credentials": {
                "zendeskApi": {
                    "id": "24",
                    "name": "[UPDATE ME]"
                }
            },
            "notesInFlow": true,
            "typeVersion": 1
        },
        {
            "id": "39172e43-def7-4e05-9ce3-6d0bb1c3ff59",
            "name": "Determine",
            "type": "n8n-nodes-base.function",
            "notes": "if issue was created already in Jira",
            "position": [
                640,
                480
            ],
            "parameters": {
                "functionCode": "\/* configure here =========================================================== *\/\n\/*  Zendesk field ID which represents the \"Jira Issue Key\" field.\n*\/\nconst ISSUE_KEY_FIELD_ID = 6707064637597;\n\n\/* ========================================================================== *\/\nnew_items = [];\n\nfor (item of $items(\"Get ticket\")) {\n    \n    \/\/ instantiate a new variable for status\n    var custom_fields = item.json[\"custom_fields\"];\n    var asana_gid = \"\";\n    for (var i = 0; i < custom_fields.length; i++) {\n        if (custom_fields[i].id == ISSUE_KEY_FIELD_ID) {\n            asana_gid = custom_fields[i].value;\n            break;\n        }\n    }\n\n    \/\/ push the new item to the new_items array\n    new_items.push({\n        \"Asana GID\": asana_gid\n    });\n}\n\nreturn new_items;"
            },
            "notesInFlow": true,
            "typeVersion": 1
        },
        {
            "id": "26f2aaf3-8b21-429f-bfec-c5876792d4b9",
            "name": "Create comment on existing task",
            "type": "n8n-nodes-base.asana",
            "position": [
                1000,
                380
            ],
            "parameters": {
                "id": "={{$node[\"Determine\"].json[\"Asana GID\"]}}",
                "text": "=<body>{{$node[\"On new Zendesk ticket\"].json[\"body\"][\"comment\"]}}<\/body>",
                "resource": "taskComment",
                "isTextHtml": true,
                "additionalFields": []
            },
            "credentials": {
                "asanaApi": {
                    "id": "8",
                    "name": "[UPDATE ME]"
                }
            },
            "typeVersion": 1
        },
        {
            "id": "bbbf0fc1-3fa7-4a15-a949-c8d9d5e32031",
            "name": "On new Zendesk ticket",
            "type": "n8n-nodes-base.webhook",
            "position": [
                280,
                480
            ],
            "webhookId": "4637a853-0b3a-43d4-9d76-92e1ce87889d",
            "parameters": {
                "path": "4637a853-0b3a-43d4-9d76-92e1ce87889d",
                "options": [],
                "httpMethod": "POST"
            },
            "typeVersion": 1
        }
    ],
    "connections": {
        "IF": {
            "main": [
                [
                    {
                        "node": "Create comment on existing task",
                        "type": "main",
                        "index": 0
                    }
                ],
                [
                    {
                        "node": "Create task",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Determine": {
            "main": [
                [
                    {
                        "node": "IF",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Get ticket": {
            "main": [
                [
                    {
                        "node": "Determine",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Create task": {
            "main": [
                [
                    {
                        "node": "Update ticket",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "On new Zendesk ticket": {
            "main": [
                [
                    {
                        "node": "Get ticket",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        }
    }
}
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